Support

The fastest path to a human is email — we usually reply within one business day.

Best for billing questions, account help, and bug reports. Include any reference IDs you see on Phantum error screens — they help us triage faster.

Quick-start guides, FAQ, and answers to the questions we get most often.

Before you write in

Check Dashboard → Billing for plan status, payment method, and invoices.
Use Dashboard → Documents to upload, swap, or delete your resume / job description.
See Dashboard → Usage for the minutes you’ve used this period.
Privacy questions are answered in our Privacy Policy. You can export or delete your data any time.

For DMCA notices or security disclosures, email support@phantum.app with the appropriate subject line.